Dayton, OH
(937) 673-3698

Transit expertise

The Gold Standard in Transit Training.

De-escalation, operator safety, and courtroom-defensible skills for agencies that put operators on the road.

Hear it from Bill

Roadworthy Communication in action

Who is in the room

25 Years of Experience

Agencies do not book a PDF. They book Bill Parsons: retired 25-year inner-city police officer and detective, trained hostage negotiator, court-certified expert witness, and former police academy commander. RWC Training has worked with transit agencies, school districts and associations nationwide since 2010.

About Bill & RWC →
Bill Parsons with a transit safety professional after training
Live training · Agency floor
25 years
Inner-city detective
Negotiator
Hostage-trained
Witness
Court-certified
Since 2010
Teaching transit agencies

Transit training

Courses Offered

Transit De-Escalation, Operator Safety / Self-Defense, and Mindfulness — then the full catalog for Speaker Camp, coaching, and more.

Flagship

Bill teaching open posture to transit professionals

Transit De-Escalation Training

Roadworthy Communication: emotional state management, rapport, SHOWTIME, and conflict tools operators can use while the bus is moving.

Detail

Flagship

Transit safety staff after an RWC operator safety session

Operator Safety / Self-Defense Training

Court-defensible technique from the seated position. Awareness and prevention first; then reasonableness, liability, and what to document.

Detail

Core

Transit environment — monorail station

Mindfulness Training

Stress control and steady presence for frontline staff, the same state-management Bill builds every session on.

Detail
See full catalog →

Online training · Virtual training

RWC University

Can't pull the whole roster off the road? Send them here.

Lifetime access. Printable certificates. New courses roughly six times a year. Organizations can buy access org-wide.

Lifetime access $97 · 30+ courses · 200+ hours

See RWC University

$97

Before you book

The questions agencies ask first.

Transit operators, frontline supervisors and customer service representatives. RWC Training partners with transit agencies, school districts and industry associations nationwide.

Both flagship courses run as a 4 hour course, a 60 to 90 minute keynote, or a customized workshop built around your agency. Bill will tell you which format fits the group you have.

No. Operator Safety and Self-Defense from the Seated Position puts awareness, prevention and de-escalation first. The physical material is court defensible technique for protecting yourself from the seated position, not a martial arts class.

One time lifetime access is $97, covering 30 plus courses and 200 plus hours of instruction with printable certificates. Organizations can buy access org wide at a one time organizational fee.

Yes. Speaker Camp is a 4 day hybrid program, 16 hours online plus 2 days onsite, at $1,495 per attendee.

RWC Training is based in Dayton, Ohio and works with transit agencies nationwide. Speaker Camp runs live in Nashville, Orlando, Austin and Las Vegas.

Put a date on it.

Tell Bill the group size and shift pattern. He will come back on dates and format himself.