
Flagship · 4 hours
Transit De-Escalation Training
Four-hour course, keynote, or customized workshop. Emotional state management, rapport building, SHOWTIME, and conflict management under pressure — Roadworthy Communication for operators on the move.
Services
Transit de-escalation, operator safety, and mindfulness for agencies — plus certifications and RWC University online ($97 lifetime).

Flagship · 4 hours
Four-hour course, keynote, or customized workshop. Emotional state management, rapport building, SHOWTIME, and conflict management under pressure — Roadworthy Communication for operators on the move.

Flagship
Court-defensible technique from the seated position against armed and unarmed attackers. Awareness and prevention first; then reasonableness, liability, and what to document.

Core
Stress control and steady presence for frontline staff — the foundation Bill builds every session on. Built for real transit environments, not a wellness brochure.

Online · Thinkific
De-escalation online from Parsons Communications Group — the same conflict tools Bill teaches in live transit rooms, available as a Thinkific course.

Certification · $1,495
Four-day hybrid Certified Transformational Training Professional program. Live cities include Nashville, Orlando, Austin and Las Vegas.

Certification · $995
Fifty-six hours blended instruction plus a year of monthly coaching with Bill.