Dayton, OH
(937) 673-3698

Services

Courses Offered

Transit de-escalation, operator safety, and mindfulness for agencies — plus certifications and RWC University online ($97 lifetime).

Bill Parsons teaching open posture to transit professionals in a live classroom
Live classroom · Open posture

Flagship · 4 hours

Transit De-Escalation Training

Four-hour course, keynote, or customized workshop. Emotional state management, rapport building, SHOWTIME, and conflict management under pressure — Roadworthy Communication for operators on the move.

Transit safety department staff after an RWC operator safety session
Safety department · After session

Flagship

Operator Safety / Self-Defense Training

Court-defensible technique from the seated position against armed and unarmed attackers. Awareness and prevention first; then reasonableness, liability, and what to document.

Transit environment — Las Vegas Monorail station entrance
Transit environment

Core

Mindfulness Training

Stress control and steady presence for frontline staff — the foundation Bill builds every session on. Built for real transit environments, not a wellness brochure.

Transit operators in a classroom training session
De-escalation curriculum

Online · Thinkific

Defuse

De-escalation online from Parsons Communications Group — the same conflict tools Bill teaches in live transit rooms, available as a Thinkific course.

Bill Parsons leading a live training session with seated attendees
Live session

Certification · $1,495

Speaker Camp

Four-day hybrid Certified Transformational Training Professional program. Live cities include Nashville, Orlando, Austin and Las Vegas.

Bill Parsons with a transit safety professional after training
Agency floor

Certification · $995

Conscious Coach Certification

Fifty-six hours blended instruction plus a year of monthly coaching with Bill.