Bill's Background
25 Years in the Trenches
Founder and lead instructor. After twenty-five years of hands-on police and detective work, Bill moved the same tools — state management, rapport, and court-defensible technique — into classrooms for transit operators, supervisors and frontline staff. Real-world transit expertise. Practical methods. Proven in the field. RWC has taught nationwide since 2010.
Bill's Experience
Built for the people who keep the bus moving.
- Retired 25-year inner-city police officer and detective
- Trained hostage negotiator
- Court-certified expert witness
- Former police academy commander
- 5th-degree black belt in Taekwondo, Hapkido and Judo
- Goldstein Award for The Corner of Chaos transit reclamation program
- Regular presenter, National Transit Institute Instructor Symposium
- Multiple-time speaker, APTA National Safety Conference
Put a date on it.
Tell Bill the group size and shift pattern. He will come back on dates and format himself.