Have you been searching for the best Transit De-escalation Training? Roadworthy Communications Has the very best program for de-escalation and De Deescalation conflict management course. Some things that this will teach your team are how to stay cool under pressure and how to think logically under pressure, how to control emotional state management so you can control your emotions, As well as powerful communication report building skills. you will learn simple and effective escalation skills as well as operator safety. These are just some ways that we set ourselves apart with our de-escalation training to ensure that your team has all the tools to overcome any escalation that they face on their next transition.
Roadworthy Communications Transit De-escalation Training it’s not the only training that we offer as we also offer operator safety and self-defense from the seated position course. It’s a 4-Hour course that is designed for bus operators and Frontline supervisors to provide them with effective Court defensible techniques for defending themselves. We will teach operators how to specifically protect themselves from physical attacks while in the seated position. We also teach him how far they can go in regards to protecting themselves so that they don’t go over the line and hurt customers and perhaps get a lawsuit. Civil liability, reasonableness and the totality of circumstances are three ways we express this to operators by ensuring that they don’t cross the line but they are able to protect themselves whenever a customer tries to hurt them. We also offer emphasis on enhanced decision-making skills under stress and improve situational awareness.
Transit De-escalation Training is really a great course but it’s even better when it’s paired with our unconscious bias training. This is a 3-hour course that is designed to help individuals become more Mindful and aware of how their beliefs and actions can affect others around them. Have you heard of the term snowflake? It deals with that. make sure you don’t upset anybody around you and the work environment by saying weird stuff. topics include how to be more self-aware and mindful and recruiting, hiring, Leadership and promoting as well as strategies for uncovering unconscious bias and tools for combating it.
We also offer an amazing speaker camp Called certified transformational training professional which is a four-day class, some of its lives, some of its online, that will teach you methods that will help you become a great presenter, who can be confident in his public speaking. we hope you get rid of and overcome your tits and nervousness and anxiety that comes with public speaking, as well as learn how to own and use the stage, powerfully connect with the audience, be a master Storyteller as well as use humor to effectively inappropriately Spark Dot and training as well as design and Implement learning exercises that complement enhance the learning.
You can give us a call at rwctraining.com to schedule your team’s training today. make sure you give us a call at 937-673-3698 as our team is standing by to answer any questions or concerns you might have as well as walk you through our unique training processes. Remember not all training teams are created equal to give your team the best chance at de-escalating a situation. Make sure you useRoadworthy Communications!
Transit De-escalation Training | Red carpet customer service courses really work!
Roadworthy Communications Transit De-escalation Training offers red carpet customer service courses that really work! This training service is one that we want to emphasize and it’s called red carpet customer service is a 6-hour course or 60 Minute keynote designed to help Transit organizations face more effectively and consistently deliver an outstanding customer experience. implementing a Showtime principle to inspire creative ways to connect with customers and increase ridership through an experience based approach. We teach you the seven Corky’s a great customer experience as well as how to connect more packably and positively with the community you serve in a meaningful and measurable Way by creating outstanding customer experiences!
Roadworthy Communications also offers Transit De-escalation Training that is called communication declination Conflict Management course. so 4-Hour course or 69 and keynote presentation that teaches operators Frontline supervisors and customer service reps as well as all the other employees that are on the front lines how to effectively compassionately de-escalate any situation ranging from a frustrated writer to a nefarious person trying to do harm to your team. did you have to think Under Pressure logically as well as make smart decisions? teaches you how to de-escalate any situation to ensure that all the writers have a more uplifting experience on the transit. improves job satisfaction, increases the operator’s confidence and safety and it enhances the public image of your team!
Transit De-escalation Training it’s not the only training that we offer, we also offer speaker camp!Roadworthy Communications speaker camp Called Certified Transformational training professional I will teach you how to become an amazing speaker, become a great public speaker to help you get over your nerves and Jitters of public speaking. You will learn how to share your personal stories with power and passion to connect with your audience as well as craft great presentation titles and topics. Call me able to position yourself as a sought after expert as well as learn how to Market your speaking skills.
Other industries that we do training for include police and Security Professionals because that’s such a dangerous job they definitely didn’t know how to de-escalate situations. We offer medical professionals how to master your emotions, hotel and hospitality professionals. Retail and sales professionals, delivery professionals as well as financial institutions and religious institutions are all places that we train employees because you never know when an erratic customer who is crazy is going to show up and try to sabotage your business. don’t let them do that, don’t let them hurt your employees make sure you have training to deescalate the situation.
check out our website at rwctraining.com or you can get a full and deep detail of all the training services that we offer for each industry. or you can take a look at our certified transformational training professional class where you can learn how to become the best professional speaker around. Please give us a call at 937-673-3698.