Do you need Transit De-escalation Training? Roadworthy Communications offers the absolute best in training with our de-escalation and conflict management course. It is a 4-Hour course 60 to 90 clean up presentation that teaches operators, supervisors, Frontline employees how to quickly and effectively de-escalate any situation. advantages of this will include the fact that your team will be safe and your customers who are writing the transit will also be safe. it’ll give you peace of mind and knowing that you’ve given your team all the tools that they’ll need to learn how to de-escalate. with an emphasis on emotional state management to ensure that you make the correct decisions when you’re under stress, and you learn how to remain calm and centered in any situation.
Roadworthy Communications Transit De-escalation Training also offers students topics including emotional state management, powerful communication report building skills, simple and effective escalation skills as well as operator safety. These topics are all very important to ensure that your team has a smooth and safe ride that is efficient or no escalation happens. If escalation does happen, remember you have all the tools in the toolbox to remain calm and ensure that it doesn’t blow up by staying calm and being the master of your emotions.
Transit De-escalation Training is not the only training that Roadworthy Communications offer. In fact , we offer a red carpet customer service course that is 6 hours or Workshop that will teach your customer Representatives how to handle upset customers. I’ll help you connect more impactfully with the customers positively as well as creating an outstanding customer experience. it’ll teach you the seven Corky’s of great customer experience, and it’ll teach you how to apply them.
Roadworthy Communications Also offers a leadership course called Lead the Field, which emphasizes trust, vision, culture and accountability. This is for all of your supervisors and it’ll teach them how to connect and communicate more effectively with all their other team members. topics and cool role modeling, conscious communication, and how to inspire your team as well. benefits include a more effective leadership and communication levels. It’ll also give you practical skills that can be applied that are not just theories and some text but real world practical skills that you can use in real time to ensure your team’s safety.
You can check out our website at rwctraining.com where you get a full list of all of our training services, as well as read about how we got started in the training industry! You can check out our speaker Camp which is an amazing way for you to become a great public speaker. you can check out our coaching section, As well as check out our certified coaching professional services. make sure you give us a call at 937-673-3698 as our team of Highly skilled and professional trainers are standing by to answer any questions or concerns you might have.
Transit De-escalation Training | hotel and hospitality security training
Roadworthy Communications Has the best Transit De-escalation Training, but we also offer hotel and Hospitality security training. Hospitality and hotel security training is done and taught by a previous professional police officer who will teach you tactics, theories, and other ways to deescalate situations that are specific to hotel and hospitality security. If your team is in the hospitality and hotel industry then make sure you learn how to use the property escalation techniques for your specific industry. Some of the benefits include customer experience will be better as well as you will have peace of mind and knowing that you gave your team all the tools that they need to de-escalate any situation.
Transit De-escalation Training is very useful and did you know that Roadworthy Communications has been doing Transit de-escalation training for over 14 years? De-escalation Conflict Management course is a 4-Hour course with 60 to 90 keynote presentations that teaches operators, supervisors, and front lines. We will teach you How to stay calm, how to make decisions under duress, how to make correct decisions under stress, as well as how to improve the rider experience by using compassionate and sensitive techniques that you will learn through us on de-escalating them..
Transit De-escalation Training Is impactful, prepared with our operator saved himself defense from the seated position course your team will be unstoppable! The operator saved himself from the seated position course. It is exactly what it says: we’re teacher operators on how to protect ourselves safely from a seated position. Topics include how to reasonably understand how much force you can use when you’re being threatened so your team doesn’t get any lawsuits, as well as simple and effective defense techniques from the seated position, how to handle active shooter situations, as well as decision-making skills under stress.
We also offer lead in the field which is an inspiring leadership course. It’s a two-day seminar that teaches your team the challenges faced in the public sector to get your team connected and where you can communicate better. emphasizes trust, culture, vision and accountability that teaches supervisors how to motivate Inspire and lead and improve Effectiveness from all other employees. This is a great way for your team to grow together and for your supervisor to learn how to become a better leader. An added benefit is there’s going to be a more conscious and connected leadership as well as you’ll start using practical skills that you can apply in real time. not just theories that you read in books.
check out our website at rwctraining.com we get a full list of services that we offer, as well as check out our speaker camp where you can learn how to be an amazing public speaker! You can read about how we got into the transit training industry back in 2010 as well as teach you how to meet your unique organizational needs. check out our coaching section where we can coach you please give us a call at 937-673-3698 where we can talk to you about all the different services that we offer.