Have you been looking for the best Verbal De Escalation Training? look no further because Roadworthy Communications has all your transit training needs! starting with our de escalation and conflict management course which will teach you and your team how to confidently de escalate any situation verbal or physical. it’ll teach you how to think under pressure, as this course was specifically designed for transport professionals. you will learn how to stay calm and master your emotional state with simple and effective de-escalation skills, As well as operator safety. With the added benefit of increasing your personal safety and enhancing right experience it is a no-brainer to enroll a year in the Transit team and our de-escalation and conflict management course.
Verbal De Escalation Training is amazing especially when it’s paired with our operator safety and self-defense from the seated position course. It’s a 4-Hour course that’s specifically designed for Transit teams and operators specifically to learn how to protect themselves in a hostile environment while they’re sitting and operating the transit. This will teach operators how far the line is and how hard they can protect themselves before they cross the line and get a lawsuit. It’s called civil liability, reasonableness and the totality of circumstances where your operator will know exactly how far he can go and protect himself and other passengers. it’ll give your operator improved situation awareness as well as enhanced decision making skills under stress.
Roadworthy Communications doesn’t just offer Verbal De Escalation Training, but we also offer leadership training as well as customer care training. Our leadership training is called lead the field and some of the benefits include open and better communication, as well as inspiring your team to perform at top levels. The customer care training is called red carpet customer service and it’s only a 6-hour course that will teach anybody dealing with customer service how to deescalate situations and how to improve customer experience. These two courses are great to get the overall climate of the business all on the same page and helping customers.
Another training program that we have is called unconscious bias training which is a 3-hour course designed to help individuals and organizations become more Mindful and aware of how their beliefs and actions affect the organization, company and employees as well as customers. Some of the topics include what is unconscious bias, strategies for uncovering it, tips to recognize it as well as harassment and inclusion issues, essentially anything that might make someone feel uncomfortable that you’re unaware of could be considered unconscious bias. make sure you enroll your team into this course to give your customers the best possible experience ever.
check out our website at rwctraining.com bring it a full list of services that we offer in regards to training, you can check out how we got started and the transit training industry, as well as check out our speaker Camp which is where we teach you how to become an amazing public speaker. Please give us a call. Our phone number is 937-673-3698.
Verbal De Escalation Training | dedicated training
Have you been looking for Verbal De Escalation Training? Roadworthy Communications has the most complete training services to ensure your team has the tools and knowledge to overcome any situation on their Transit missions. Introducing a de-escalation of conflict management course, is a 4-Hour course or 60 to 90 keynote presentation that teaches all of your employees how to calmly deescalate virtually any situation. It’ll improve job satisfaction and increase operator confidence as well as safety for all of the passengers. It’ll train your team to handle their emotional state, as well as Build powerful communication skills throughout your team.
Roadworthy Communications has more than just Verbal De Escalation Training. We also offer an amazing leadership course called Lead the Field which is an inspiring leadership course that puts an emphasis on trust, culture, vision, and accountability. This is a two-day course that’ll teach your supervisors and front office managers how to be effective leaders. It’ll teach you how to communicate effectively with your employees, as well as Inspire them to build an amazing experience for the customer. make sure you enroll your leadership into our lead the field training program to ensure that your team gets all the benefits.
Verbal De Escalation Training with Roadworthy Communications is an amazing course but we also offer speaker camp. Speaker Camp is a great way to learn how to become an amazing public speaker. And it is called certified transformational training professionals or CTTP for short and it utilizes online learning as well as on-site learning. some of the things you will learn include halding to use a stage for maximum impact, powerfully connecting with your audience, using humor effectively and appropriate for training, master your presence, as well as position yourself as a sought after expert. with all these different Topics, it’s no wonder why everybody in the area is talking about how this is the most complete de-escalation training.
We also offer red carpet customer service which is a 6-hour core specifically designed to help your Customer Care Specialists go the extra mile in creating the most enjoyable experience for your customers. This program will teach your customer care reps how to connect more impactfully with customers, as well as teach the seven core keys of great customer experience. make sure you check out our red carpet customer service to ensure your team takes advantage of ways to make your customers experience more enjoyable.
please check out our website at rwctraining.com bring it a full list of all the services that we offer, as well as read about how we got started in the transit training industry, you can definitely check out our speaker Camp which will teach you how to become an amazing public speaker. you can check out our products online including training materials to ensure your team is on the Forefront of new training theories. Please give us a call today as our phone number is 937-673-3698 and our professional team of Highly skilled trainers are standing by to answer any question or concerns you may have.