Are you needing Verbal De Escalation Training? Roadworthy Communications has the best de escalation training in the area! Tour de escalation Conflict Management course is a 4-Hour course that teaches operators supervisors and everybody else how to effectively deescalate virtually any situation from any passenger that’s having issues. This will help reduce operator involved incidents as well as Rider complaints. It’ll show you and teach you how to de-escalate any situation verbally. it’ll enhance Public Image and improve operator confidence. it’ll help you control your emotional state, and help you keep calm well under pressure.
Verbal De Escalation Training is so important to ensure your driver and operator safety as well as all the passenger safety we also offer operator safety and self-defense from the seated position to ensure the operator safety. Some of the topics include civil liability and the totality of circumstances to where the operator will know what the line is in order to protect themselves without going overboard. you’ll be able to master emotional Overlord in the fight and flight response. improve situational awareness, as well as enhanced decision-making skills under stress. you will learn how to protect yourself from a seated position because you will be seated when you’re operating the car whenever an attacker comes to your space.
Roadworthy Communications has the best Verbal De Escalation Training, we also offer red carpet customer service which is a 6-hour course or 60 Minute Keynote that is specifically for customer service Representatives to show you how to connect more impactful and positively with the community and the customers we serve. you’ll be able to ensure that there’s a great experience each and every ride, and learn how to deescalate passenger complaints.
We also offer unconscious bias training which is a 3-hour course or 60 Minute keynote that helps individuals and organizations become more Mindful and aware of how our beliefs and actions can affect relationships, productivity and the organization. topics include what is unconscious bias, strategies that weren’t covering it, tips to recognize it, harassment and inclusion issues, and many many more. It’s a high quality diversity program that is more critical than ever and we want to make sure that everybody in the organization feels comfortable. This program will help and cover and change unconscious bias in yourself and organization, by giving you the tools to understand what it is, to recognize it, and to defeat it.
Please check out our website at rwctraining.com where you can go over a full complete list of services that we offer, as well as read about how we got into the transit training work world. You can check out in detail our speaker Camp which is a program to help you become an amazing public speaker. You can check out all the other industries that we offer training in as well as our products and training materials. Please give us a call as our phone number is 937-673-3698 and our team of Highly skilled trainers are standing by to answer any questions you have.
Verbal De Escalation Training | knowledgeable instructor
Roadworthy Communications has the very best Verbal De Escalation Training in the entire area! This is because we’ve been doing this longer than anybody in the area and we have more experience since 2010. Let us let this experience work for you and your team in uncovering any holes and challenges in your training to ensure that you are prepared when you are on the job. We have more services to offer in regards to training to ensure that your employees and team of Transit safety professionals are the most up-to-date with the most Cutting Edge training manuals. We also offer a speaker Camp which is in case you want to learn how to be an effective public speaker.
Verbal De Escalation Training with Roadworthy Communications will help your team benefit with our de-escalation and conflict management course. It’s a four-hour course that will help your team de-escalate any situation that arises. We give you all the tools and we give you all the knowledge and show you how to de-escalate it, so you can de-escalate any situation. This will ensure that all the other passengers have a much better ride experience, as well as reduce operator involved incidents,and rider complaints. Some of the topics that we cover Include emotional state management, operator safety, simple and effective deescalating skills.
Roadworthy Communications doesn’t just offer Verbal De Escalation Training, but all other sorts of training too including operator safety and self-defense from the seated position. This is a four-hour course with an emphasis of this training providing operators with simple the defensible skills that will hold up in a court of law. topics include civil liability, reasonableness, and totality of circumstances to ensure that the operator knows how far he can go in regards to protecting himself before he gets a lawsuit pending. It’ll help with improved situational awareness, as well as learning how to think under pressure. it’ll teach you how to handle an active shooter situation as well. This is a very practical yet important course that all transit operators should have to ensure that the passengers have a safe and pleasant experience.
We also have a program called Lead the Field which is an inspiring leadership course. With an emphasis on trust, culture, vision and accountability it’s a two-day course or 90 minute keynote specifically designed for leaders of organizations. It teaches you how to have open communication with your team to ensure the practicality of leadership is followed. it’ll teach you more effective leadership level communication skills, as well as conscious communication and how to inspire your team. definitely check this course out if you are in a leadership position and you want to lead by example.
check out our website at rwctraining.com where you get a full list of all the training services that we offer, as well as check out our products from University as well as books on training. You can give us a call to schedule your first training at 937-673-3698. Thank you and have a wonderful rest of your day.