Are you in dire need for your team to get some Verbal De Escalation Training? well you’ve searched the right place, as Roadworthy Communications has the absolute best verbal de-escalation training around. Our course is called De-escalation Conflict Management course which is a 4-Hour course to teach your team how to de-escalate any situation. Whether it’s from a hostile passenger or another employee is getting erratic, we guarantee that we have the training to ensure your Transit team’s safety. This will improve job satisfaction, increase operator confidence and safety to ensure that all your passengers get to where they need to go. We teach simple and effective de-escalation skills, and make sure that you enroll your team in this to get the very best training in the area.
Roadworthy Communications also offers Verbal De Escalation Training with our operator safety and self-defense from the seated position course. We understand how important it is for your operator to be safe at all times to ensure that the transit is always on the tracks and not wrecking. what better way to ensure that than to train your operator self-defense from the seated position? This ensures that if a passenger ever tries to get physical with our operator they are probably more than happy to handle it and calm him down first through verbal de-escalation but if that doesn’t work then through physical contact. give yourself peace of mind and teach simple and effective defense techniques from the seated position to your operator today.
Verbal De Escalation Training is not the only type of training that we teach, we also teach red carpet customer service. This is a course specifically designed for customer care Representatives. This ensures that they have the mindset and create the absolute best experience for customers. We talk about the seven Corky’s of great customer experience and how we apply them in a Transit mission. make sure you get all the benefits from this by enrolling your Transit team in our red carpet customer service course as soon as you can.
We also offer a speaker camp which is a great and practical way for you to learn how to become an amazing public speaker. We teach you how to write student performance objectives, as well as write concise and defensible lesson plans, you can learn how to be a master Storyteller to enhance teachable moments. you will learn how to use humor effectively inappropriately in training as well as learn how to master your presence.
You can peruse our website at rwctraining.com where you get a detailed look at how we got started and the transit training industry in 2010, you can check out a complete list of all of our training services, as well as check out our detailed look at our speaker can. You can read about the other industries that we train for as well as our products which include training materials to keep your team up to date. Please give us a call at 937-673-3698.
Verbal De Escalation Training | Leadership training
Roadworthy Communications has the best Verbal De Escalation Training in the entire area because we’ve been training since 2010. With 14 years experience let us let that experience work for you and your team and overcome any challenges that they face in their Transit training. We offer more courses than anybody else in the area to ensure that your team gets complete training without any holes, gaps, or any skipped lessons. They should give you peace of mind that you have given your team the best tools to ensure that they’ll be able to de-escalate any situation that they come across. make sure you choose Roadworthy Communications because of these reasons but also because we are more professional and we want to ensure your team’s safety as well as your passenger safety.
Verbal De Escalation Training starts with our De-escalation Conflict Management course where your team will learn how to think rationally while under pressure, as well as to stay calm when faced with adversity. It helps reduce operator involved incidents as well as Rider complaints to ensure that the passengers get a better experience. It teaches simple and effective de-escalation skills to ensure operator safety as well as passenger safety. you’ll be able to deescalate virtually any situation after taking the class. give yourself peace of mind and know that you’ve given your team the best tools and overcome any situation.
Roadworthy Communications Verbal De Escalation Training also offers unconscious bias training. unconscious bias is a 60 Minute keynote or 3 hour course designed to help individuals become more aware of how their beliefs and actions can affect the overall culture of an organization. topics include what is unconscious bias, and strategies for uncovering it. We will find tools for combating it as well as tips to recognize it. Lastly, you will learn how to make sure that unconscious bias doesn’t affect your decision making.
We also offer a speaker Camp which is a great way for you to learn how to become an amazing public speaker. It teaches you how to shake off your Jitters and nerves when public speaking, as well as how to use laughter and humor as teachable lessons. teaches you how to use technology and master your emotions, as well as Share personal stories with power and passion, craft great presentation titles and topics to ensure that your audience is paying attention. you master your presence as well as design and Implement learning exercises that complement and enhance the learning process.
You can check out our website at rwctraining.com . We get a full list of all the services that we offer, as well as check out our certified transformational training professional which is our speaker camp. you can take a gander at all the different industries that we train in as well as how we got started in the transit training industry! view our products as well as training materials to ensure that your team’s on The Cutting Edge of training theory. Please give us a call today to schedule your first training at 937-673-3698.