Do you and Dyer need some amazing Verbal De Escalation Training for your employees to be prepared for the rigors of customers being jerks? we want you to know that we have some of the best de-escalation training around. For the escalation Conflict Management course which will teach your team how to de-escalate any situation. We offer operator safety and self-defense from the seated position, leaving the field which is a leadership course inspiring leadership. We offer red carpet customer service to teach your team of customer care Representatives what it means to connect with customers, as well as unconscious bias training and how to effectively control it. With all these different training sessions it’s no wonder why everyone is going with our owner Bill because he’s been doing training since 2010.
our most important Verbal De Escalation Training would have to be our operator safety and self-defense from a seated position. This is because it is imperative for your operator to be safe. Think about it if something happens to your operator and the transit goes off Rail and everybody’s in trouble, not just the operator, not just your employees but all of the passengers, everybody that is on that train is in jeopardy. so we teach you how to Simply and effectively use defense techniques from the seated physicians. We teach you how to handle active shooter situations. We teach you enhanced decision-making skills under stress and how to improve situational awareness.
Verbal De Escalation Training also comes with the escalation Conflict Management course through roadworthy communications. We will teach your operators, supervisors, customer care reps, anybody on the front line how to quickly and effectively de-escalate any situation. Whether it’s from a disgruntled passenger, or some random person walking by, he just wants to start well. Let me tell you they don’t want any of this fire because I’m going to train your team to de-escalate it. We will teach strategies to effectively master your emotional state to where you can make better communication and safety decisions under stress. Topics include emotional state management, powerful communication skills, simple and effective escalation skills and it will give you the benefit of helping reduce operator involved incidents and write complaints.
We also have an amazing public speaking course speaker camp. It’s called certified transformational training professional and it is split between 4 days 16 hours virtual training and two days on site training. You will be given a presenters manual and workbook as well as a marketing and expert positioning manual for online training. Some of the topics that you learn will be overcoming Jitters and Stage fright, how to vocally project effectively, how to use video and virtual training, you will learn how to blend learning methodologies for Maximum Impact as well as use humor effectively inappropriately in training.
check out our website at rwctraining.com where you can go over the fullest of de escalation training that we offer. You can read about how Bill got started in the industry over 15 years ago, or you can read about all the different types of training that we offer. You can get a detailed look at our speaker Camp as well as all the different industries that we train for. You can buy products online as well as check out our coaching options. Please give us a call at 937-673-3698.
Verbal De Escalation Training | superb de escalation training
Do your employees need Verbal De Escalation Training? Well let me tell you, roadworthy communications is the number one choice for all your training in de-escalation needs. We have so many training sessions that guarantee we have the training that’s right for your team. Innings include the escalation conflict management course, operator safety and self-defense from the seated position course, leadership course called lead the field, red carpet customer service for your customer care representatives. So we have over 15 years experience in training. We want to let that experience work for you and develop the best training for your team to where they will be prepared for any and all circumstances.
Verbal De Escalation Training starts with our de-escalation and conflict management course. we will teach everybody on your team how to quickly, effectively and efficiently squash any beef so to speak we’ll teach them how to de-escalate any fire that’s thrown at them, we’ll be able to teach them to de-escalate any situation. We also teach emotional state management where your employees will learn how to effectively Master their emotional state and make better decisions in regards to communication and safety when they’re under stress. We teach simple and effective de-escalation skills as well as powerful communication report building skills.
Roadworthy communications Verbal De Escalation Training also includes operator safety and self-defense from the seated position. This teaches simple and effective defense techniques from the seated position as well as how to handle active shooter situations on a coach. It teaches enhanced decision making skills under stress to improve situational awareness. It’s a very interactive course. It takes operators through a series of drills culminating and practicing in real time real world events. We also teach where the line is and what the line is in regards to how far an operator can go and protect himself. This is the totality of circumstances and reasonableness in regards to civil liability because we don’t want your operator to get a lawsuit just because he’s doing his job.
We also offer speaker training. It’s a great opportunity for you to become an amazing public speaker. Are you afraid to speak in public? Do you have nerves and jitters? Will they give you peace of mind? We want you to know that for $1,495 will teach you how to become the greatest speaker that you can be. This is a great opportunity and remember you will only have to spend a little bit of money to become a great public speaker for the rest of your life.
check out our website at rwctraining.com we can go over a full list of all of our training services that we offer. You can check out our speaker Camp as well as products that we have for sale. Please give us a call at 937-673-3698.